LETTERS ABOUT ACCOUNTING & BILLING MATTERS

 

Clearing Up a Billing Problem due to Bank Error 1

September 7, 20 -

Mr. Robert J. Faulk
Customer Relations Supervisor
Dynamedics, Inc.
52 Park Plaza, Box 550
Nashville, TN 37202
U. S. A.

Dear Mr. Faulk:

Thank you for your prompt action on our inquiry regarding an $8,950 outstanding balance on our records.

Subsequent checks with the Maeil Bank in line with your information have confirmed that the amount was duly received on July 4. This had not been reported to us due to an oversight on the part of the bank.

We know this matter has caused you some inconvenience but hope you will understand the circumstances.

Thank you again for your positive cooperation.

Yours sincerely,
Jyon Hae-sun
Assistant Manager


Key Expressions

prompt action
outstanding balance
on our records
subsequent
in line with your information
confirm
duly receive
due to an oversight
on the part of
We know
inconvenience
We hope
positive




 
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