LETTERS ABOUT ACCOUNTING & BILLING MATTERS

 

Clearing Up a Billing Problem due to Bank Error 2

July 31, 20 –

Ms. Lynn Barker
Customer Relations
Matthews Consulting
32 Fifth Avenue
New York, NY 10007
U.S.A.

Dear Ms. Barker:

Your inquiry regarding an $8,500.00 outstanding balance for our subscription to your report due in April 20 -, was immediately checked against our records.

Our records confirm that the $8,500.00 was indeed paid to your account #066011 of the Chemical Bank in New York by bank remittance on June 29, 20 -. Along this line, we already returned your second invoice with these remarks a few weeks ago.

You are encouraged to direct further inquiries to the Chemical Bank who will confirm payment to you.

Your prompt action in this regard would be very much appreciated.

Sincerely yours,
Kim Taek-su, Manager
Export Department
North America


Key Expressions

Your inquiry regarding
our subscription to your report
due in
immediately
check against our records
confirm
indeed
pay to your account by bank remittance; by; through
Along this line
You are encouraged to
direct
further inquiries
Your prompt action ... appreciated




 
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